General Terms and Conditions

Thank you for booking with samwilsonfitnes.  By booking a session or appointment, you are entering into a contract with samwilsonfitness.  Our Terms & Conditions are provided below:

Group Fitness Sessions - Hot Mama, FitMum, Fit4Birth, Yoga Flow

All bookings are made via email, the samwilsonfitness website
Spaces are secured when payment is made.  Until payment is received, bookings are not confirmed.
Block bookings will attract a discount
No 'pay as you go' sessions are offered in group sessions
Deposits are non refundable.
Refunds are not given for clients non attendance
Clients are able to attend another session as a catch up if space allows.
Sessions missed by the client cannot be carried over to the next programme or block of sessions.
In the case of illness or other situations, sessions may be cancelled.  In the case of cancellation, other sessions may be offered as a replacement.  In the case of no replacement sessions, a refund will be offered.
We reserve the right to change, cancel or rearrange any group sessions with reasonable notice, within 24 hours.
Cancellations will be advertised via the Facebook groups and by email
Clients are required to check their emails and Facebook groups regularly to keep updated and stay informed of any changes.

Clients attending Fit4Birth and FitMum sessions are required to give one month's notice of termination of their membership payment.

Personal Training,  Group Personal Training

The agreement is made between samwilsonfitness and the client
24 hours notice for cancellation is required, or full payment will be taken and no refunds given, except in the case of any contagious illness or serious accidents
In the case of block bookings, any missed sessions by the client without 24 hours notice will be forfeited.
In the case of the trainer cancelling the sessions, another time or replacement will be offered.

Massage Therapy

The agreement is made between samwilsonfitness and the client
24 hours notice for cancellation is required, or full payment will be taken and no refunds given, except in the case of any contagious illness or serious accidents
In the case of block bookings, any missed sessions by the client without 24 hours notice will be forfeited.
In the case of the therapist cancelling the sessions, another time or replacement will be offered.
Please inform your massage therapist of any illness prior to attending.  We are unable to massage anyone with any contagious disease, either skin conditions, illnesses or coughs, colds or flu infections and it would not be advisable for the client to receive a massage in these and other cases.

Health & Safety & Health Screening

All clients are required to complete a full health screening form which will be provided by samwilsonfitness
In the case of a client not being able to participate in a session due to medical reasons, a suitable alternative will be offered.
It is the responsibility of the client to inform samwilsonfitness of their medical history, or current medical conditions, illness or any other relevant information

Classes are for mixed abilities and options for all participants will be given
It is the responsibility of the clients to listen to the instruction given by the samwilsonfitness or any trainers representing samwilsonfitness
If samwilsonfitness believes the client to be unable to take part in any session, the client may be asked to leave
No client may take part in any sessions under the influence of alcohol or drugs.

Bullying, abuse or unfriendly or intimidating behaviour will not be tolerated in any sessions and anyone behaving in this manner will be asked to leave.